______ segmentation includes factors such as income, gender, and race

__________ is leader behavior that focuses primarily on subordinates as people.

Fill in the blank(s) with the appropriate word(s).

Anna's best friend, Aubrey ,was getting married. Anna spent a lot of time thinking of the perfect gift and was so excited about the gift that she gave it to Aubrey before the wedding. Aubrey cried and told Anna she could never have a better friend

Reformulation best describes the gift-giving stage in this situation. Indicate whether the statement is true or false