Research has shown that nonverbal communication sends primary messages more often than spoken words

A company hired by the insurance company to handle claims is called the:

A) Processor. B) Provider. C) Insurer. D) Carrier.

Which of the following would present itself as black-and-blue discoloration, or bruising, of the skin?

A) Abrasion B) Contusion C) Avulsion D) Puncture