Networked data communications are not changing our world

Which of the following is true of the word "variance" in analysis of variance?

A) It refers to differences between standard deviations. B) It is misleading. C) It is used to determine significance. D) It refers only to within variance. E) It is used because the test is designed to determine the differences between more than 4 variances.

Hank is an assistant marketing director for a firm in a market with many low-margin customers. What type of relationship with these customers would be the most profitable for him?

A) full partnerships B) basic relationships C) causal relationships D) club marketing programs E) inverse relationships