When rejecting a request because of company policy, you should

A) simply cite the policy as the reason for your decision.
B) be sure to include a copy of the policy with your rejection.
C) explain the policy so the audience can try to meet the requirements later.
D) say that violating the policy will get you into serious trouble.
E) admit that you think the policy is unfair, but you have to follow it anyway.

Answer: C
Explanation: C) Skilled and sympathetic communicators explain company policy (without referring to it as policy) so that the audience can try to meet the requirements in the future. Avoid hiding behind company policy to cushion your bad news. If you say, "Company policy forbids our hiring anyone who does not have two years' supervisory experience," you imply that you will not consider anyone on his or her individual merits.

Business

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Which of the following best describes the "ethics of purpose" theory of ethics?

a. Any means used to achieve an end can be justified if it is believed to be rational. b. The value of the means used to achieve an end can only be judged by the end. c. It is inconsistent with human purpose to use bad means to achieve a good end. d. Ethical actions are those that provide the greatest balance of good over evil.

Business

A loan provided to finance the expenses of a person pursuing a college degree is called a(n) ________

Fill in the blank(s) with the appropriate word(s).

Business