On a Cost of Quality report, which of the following cost items should be classified as an external failure cost?
A) Net cost of scrap
B) Technical support provided to suppliers
C) Customer returns of defective products
D) Supplies used in the quality inspection program
C
Business
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A market economy is one in which resources are primarily owned and controlled by individuals and companies
Indicate whether the statement is true or false
Business
When an organization outsources its noncore functions, retains control over its core business, and then arranges networks of specialists around that core that can be added to or subtracted from as needed, the business has adopted a:
A) modular organizational structure. B) matrix organizational structure. C) virtual organizational structure. D) product organizational structure.
Business