__________ was the hottest day of the

If people engage in gunnysacking, it means that they ______.

A. try to accommodate the other person’s needs over their own to resolve the issue B. insult the other person in ways that they know will be especially hurtful C. store up many small issues over time, ultimately bringing them all up during one conflict D. try to resolve a conflict by giving up part of their needs so that both parties win something

Answer the following statement(s) true (T) or false (F)

1. Dwayne Johnson is an example of not having a strong presence on social media. 2. Having a digital identity on social media presently is a way of life, according to Brian Solis. 3. Listing yourself as a social media “guru” means you will gain the respect as a leader in the field. 4. Research is not a needed component for social media professionals today to establish themselves in the field. 5. Writing is one of the most important skills to have in order to create a strong brand voice online.