IBM pioneered the production of the components of computers via mass production and to offer customization in their assembly

Which of the following statements about the sources of product knowledge is most likely true?

A) Company product literature is of less value to salespeople than it is to customers. B) The best source of information on the product is the director of sales. C) Plant tours would be of little value to people in retail and service selling. D) A salesperson cannot really understand the product until spending time on the manufacturing line producing it. E) Examining and using the product can give a salesperson in-depth knowledge of its features.

The primary purpose of a 401(k) plan is to:

A) save for retirement on a tax-deferred basis B) save for retirement on a tax-free basis C) save for retirement and have your employer match your contributions, all on a tax-free basis D) have a forced savings plan for emergencies