After studying the "Summary of the effect of variables on salesperson performance" many sales managers find
A. Demographic variables are consistently the most important factors
B. Responsibility among salespeople overcomes weaknesses in other areas
C. Some traits commonly used to evaluate new recruits have not proven effective in accounting for differences in sales performance
D. Sociability and self-esteem are negative variables taking away from sales performance
E. All of the above
Ans: C. Some traits commonly used to evaluate new recruits have not proven effective in accounting for differences in sales performance
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_____ refers to feelings that tend to be less intense than emotions and that lack a contextual stimulus.
A) Affect B) Cognition C) Mood D) Thought E) Reaction
The software system that makes a request is called a service requester, whereas the software system that would process the request and provide the response is called a service provider
Indicate whether the statement is true or false