Heather is troubleshooting a computer at her worksite. She has interviewed the computer’s user and is currently trying to reproduce the problem the user described.
Heather is in which step of the troubleshooting process?
A. Establish a theory of probable cause.
B. Test the theory to determine a cause.
C. Verify full system functionality.
D. Identify the problem.
Answer: A
Computer Science & Information Technology
You might also like to view...
Queue: Explain how a queue is a priority queue in which arrival time determines priority.
What will be an ideal response?
Computer Science & Information Technology
In Linux, the three levels of file access are ____, ____, and ____.
A. owner; domain; group B. owner; group; administrator C. administrator; owner others D. owner; group; others
Computer Science & Information Technology