During a team discussion, Ming wanted to use a ritual apology when it was her turn to speak. Which statement would best suit her needs, and how would using such an approach benefit her?
a. "I am sorry, but I want to share my point of view on this topic."She wanted to appear less abrupt.
b. "I am sorry, but all viewpoints have been below par." She wanted to reject other people's ideas.
c. "I am sorry, but my viewpoint is technically superior to that of the team leader." She wanted to undermine other people's authority.
d. "I am sorry that my point of view was inaccurate." She wanted to provide an actual apology.
A
Communication & Mass Media
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