Briefly describe the cubicles common in many help desk environments.
What will be an ideal response?
Enclosed on three sides by carpeted wall panels that are 4 to 6 feet high
Usually about 8-10 ft long by 6-8 ft wide
Room for one or more computers and reference manuals
Telephone system includes a headset
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A major advantage of using word processing software is that users easily can change what they have written.
Answer the following statement true (T) or false (F)
Which of the following statements about binary files is false?
A. Data are stored in the internal format of the computer. B. Character data cannot be written to a binary file. C. Binary files are read using binary streams known as block input functions. D. Binary files are written using binary streams known as block output functions. E. Data do not need to be reformatted as they are read and written.