In the microframe analysis of intercultural conflict, you focus on

Offering low prices is always the key to customer satisfaction

Indicate whether this statement is true or false.

John was sitting in the back of class next to the air conditioner which was humming very loudly. He also had just eaten lunch and was feeling full and sleepy

These factors created __________ and reduced his ability to be an effective communicator in class. Fill in the blanks with correct word