__________, the official source of legal guidance in hiring, provides prescriptive advice for avoiding potentially discriminatory practices during the interview process

A TV celebrity is asked to give a commencement speech, the first she has ever presented. What advice should she be given?

a. Offer a motivational message. b. Focus on a persuasive argument. c. Be very detailed and thorough. d. Organize the speech in a topical pattern.

Written channels are more effective when communication requires future employee action or is of a general nature

Indicate whether this statement is true or false.