How can a salesperson add value to the transaction for a retail outlet buying the organizers to resell to customers?
A) by giving the outlet the same price rival calendars charge
B) by helping the outlet place the order for the organizers
C) by providing a free display stand and benefits list to outlets to help them sell
D) by delivering the organizers to the outlets
E) by penalizing outlets that do not sell many organizers with a smaller discount off retail price
C
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Indicate whether the statement is true or false.
If the number of customers in a queue is 6, the number of customers in the system is 10, and the arrival rate is 2 customers per minute, the customer service rate is ________
A) 0.75 customers per minute B) 1.75 customers per minute C) 2 customers per minute D) 0.5 customers per minute