Maria employed the competence model of conflict by focusing on how she could protect her interests
She decided that by yelling loudly at the sales clerk in the front of the store and insisting on seeing a manager, she would be able to get the refund she wanted.
?
Indicate whether the statement is true or false
False
Communication & Mass Media
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Predictable patterns of delivery are BEST because they reduce the audience's uncertainty
Indicate whether the statement is true or false.
Communication & Mass Media
Which interview format will usually provide the most information?
a.email b. Skype c. face-to-face d. phone
Communication & Mass Media