Which process is used as a description of the way people solve their problems rather than as an ideal pattern for all groups to solve problems?

While answering questions about government funding on improving the country's infrastructure and health care facilities during a national debate, the senator kept her answers short and boring

She referred to a list of figures and spouted facts in a monotonous voice, rather than debating with verve. In this scenario, what should the senator have done? a) Be passionate about the subject b) Be comfortable on-screen c) Be engaging d) Be approachable

Which of the following is the best example of an intrinsic communication code?

a. jewelry b. facial symmetry c. shoes d. body piercing