Physical characteristics play an insignificant role in nonverbal communication

When using systematic desensitization as a method of reducing

presentation anxiety, you begin by trying to relax while visualizing a series of anxiety-provoking situations . Which of the following situations would be a good choice for your initial visualization?a. You are introducing yourself at a meeting in which you are the only new member. b. You are introducing a new employee to a group of strangers at a staff meeting. c. You are introducing a guest speaker to an audience that is likely to ask difficult questions after the presentation. d. You must answer a potentially divisive question by an audience member highly critical of your position. e. Any of the above situations

________ is a term used to describe the hesitancy of subordinates to communicate negative news up the chain of command and their tendency to distort such news to place it in a more positive light

A) Upward distortion B) Rational concern C) Downward distortion D) Irrational concern