Your text defines nonverbal communication exclusively as any type of communication that isn’t expressed by words

Which evasion tactic do group members tend to justify by claiming that any contradictory information is irrelevant or unrelated to the group's mission?

a) Closed-mindednes b) Pressure toward uniformity c) Attempt to remain focused d) Noninvolvement in discussion

What presentation format does the text suggest you use when delivering the introduction to the audience?

A. glancing at notecards B. memorized C. extemporaneous D. reading from a script