Informational listening includes the ability to _____, which is taking someone’s words and saying them a different way

If you are delivering an acceptance speech, compliment your peers and competitors as a group, rather than individually

Indicate whether the statement is true or false

To adapt a message aimed at a Generation Y member the speaker should do all of the following: EXCEPT

A. Be direct and straightforward B. Use trendy terms and jargon C. Make accountable by delegating tasks D. Ask their opinion