Answer the following statements true (T) or false (F)

1. Through the process of identification, advocates can adjust their arguments to listeners’ needs.
2. Relying on advice from those who are deferential is not conducive to productive argument.
3. When hospital emergency room workers hear the term “full moon” and anticipate an evening
of bizarre cases, they are responding to the connotative meaning of the term.
4. When arguing with someone with whom the advocate enjoys positive familiarity, concern
with preserving a constructive communication environment becomes less important.
5. Advocates should use methods similar to those used by corporate marketing departments when
analyzing unfamiliar audiences.

1. true
2. true
3. true
4. false
5. true