What must be given to prospects during a direct response solicitation for long-term care insurance?

The psychological bias known as illusion of control refers to

A. a decision bias influenced by the way in which a problem or decision alternative is phrased or presented. B. a belief that one can influence events even when one has no influence over what will happen. C. a bias weighting short-term costs and benefits more heavily than longer-term costs and benefits. D. a condition that occurs when a decision-making group loses sight of its original goal and a new, less important goal emerges. E. a phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus.

Taxpayers should have their CPAs keep their tax records to prevent the IRS from being able to summon their records

a. true b. false