The __________ format is the most common because its face-to-face interaction pattern facilitates problem solving

In order for trainers to minimize distractions, they should

a. train only in buildings that they are familiar with. b. visit the training site in advance to familiarize themselves with the facilities. c. pick up all electronic devices upon entering the room. d. allow breaks every 15 minutes.

Identity and communication are related in that we

a. gain an idea of who we are from the way others communicate with us. b. are drawn to communicators who test and challenge our identity. c. find others’ identities become our own through communication. d. control communication with our identity.