Plan to cover a __________ topic in depth, rather than a __________ topic superficially

In terms of emotional support strategies, what is the goal of person-centered messages?

a. to communicate your intentions clearly so that the other person knows you want to be helpful and supportive b. to protect the other person's self-esteem c. to encourage and praise the other person d. to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it e. to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person

Arleen has a clear and distinct voice. She also says her word-endings, never mumbling her words. According to the text, we would say that Arleen is doing a good job with

A) kinesics. B) voice quality. C) pauses. D) intelligibility. E) pronunciation.