________ includes a person's collective experiences, thoughts, ideas, memories, and plans.

A. Negative face
B. Self-identity
C. Positive face
D. Self-actualization

Answer: B

Communication & Mass Media

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Describe the best strategy a speaker can use to handle the following issues during a question-and-answer session:

(A) A man takes the microphone to ask a question, but instead spends 2 minutes (and counting!) making a rambling comment in which you can hardly find a question. (B) A woman in the audience takes the mic and makes a hostile comment to you. (C) When the question-and-answer session begins, no one raises hands to ask questions or make comments. What will be an ideal response?

Communication & Mass Media

The attitude of a high level of responsibility for the success of a group is indicated by a member's not criticizing ideas proposed by other members.

Answer the following statement true (T) or false (F)

Communication & Mass Media