Because emotional contagion can lead to burnout, researchers suggest that caregivers learn and practice

A. muscle relaxation
B. parallel response
C. empathic concern
D. emotion-centered coping
E. none of the above

Answer: C

Communication & Mass Media

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Murielle is attracted to Nate because he compliments her often and gives her expensive jewelry. Murielle's attraction is based on

A) similarity. B) proximity. C) reinforcement. D) physicality.

Communication & Mass Media

Interpersonal disputes are likely to be settled by intermediaries in ______ cultures.

A. high-context B. individualistic C. low-context D. collectivistic

Communication & Mass Media