Graphic messages in presentations, like the presentations themselves, fall into two categories: graphics that ____________ and graphics that ______________

What type of an appraisal license is required to appraise a commercial strip mall valued at $500,000:

A: Certified residential license; B: Residential real estate license; C: Certified general license; D: General purpose appraisal license.

In order for a customer to arrive at a buying decision, the salesperson should present the product according to:

A) the individual customer's needs B) the salesperson's point of view C) a standardized procedure or presentation D) the buyer profile based on industry research E) the chronological timeline of the product