Which of the following statements best defines people-oriented listeners?

a. They focus on the feelings their conversational partners may have about what they are saying.
b. They focus on the ultimate point a speaker is trying to make.
c. They focus on and evaluate the facts and evidence.
d. They prefer brief and hurried conversations and often use nonverbal and verbal cues to signal that their partner needs to be more concise.

a. They focus on the feelings their conversational partners may have about what they are saying.
People-oriented listeners focus on the feelings their conversational partners may have about what they are saying. For example, they tend to notice whether their partners are pleased or upset and will encourage them to continue speaking based on nonverbal cues like head nods, eye contact, and smiles.