In which stage of the ACE process does a communicator determine the best medium to use in providing the bad news?
A) Analyzing
B) Addressing
C) Composing
D) Critiquing
E) Evaluating
Answer: A
Explanation: A) Angelina is engaged in the analyzing stage of ACE process. Deciding which medium is the most appropriate to deliver your message, anticipating your audience's reaction, and thinking about what you might do to soften the bad news are all part of the first step of the ACE process, analyzing. The other two stages of the process are composing and evaluating.
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