Merck Pharmaceuticals has exhibited philanthropy by providing free medication to individuals in developing countries for the treatment of river blindness

Managers should encourage members of a group to develop ______ that contribute to group performance and attainment of group goals.

-deviance -norms -friendships -leadership

Personally congratulating an employee in private for a good job is an example of

a. managerial effectiveness. b. Maslow's hierarchy theory. c. employee recognition. d. Herzberg's motivation-hygiene theory. e. expectant behaviour.