All of the following is true about communication apprehension EXCEPT

a. symptoms include shaking hands and legs, voice fluctuations, and rapid speech.
b. it is the number-one social phobia in the United States.
c. it can provide the speaker with extra energy to invigorate a presentation.
d. procrastinating on preparation helps reduce apprehension.

D

Communication & Mass Media

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Communication & Mass Media

List the nine basic guidelines for productive conflict

1._______________________________________________________ 2._______________________________________________________ 3._______________________________________________________ 4._______________________________________________________ 5._______________________________________________________ 6._______________________________________________________ 7._______________________________________________________ 8._______________________________________________________ 9._______________________________________________________ Fill in the blank with correct word

Communication & Mass Media