In which phase of the focus group does each member of the group briefly say something about himself or herself?

Which of these terms describes largely subjective criteria intended to verify that a firm is using appropriate strategies for the conditions in the external environment and that the company will maintain a competitive advantage?

a. Strategic controls b. GAAP c. Financial controls d. Corporate governance

Changes in marketing metrics such as product awareness, customer satisfaction, and customer perceptions of relative product quality and customer value generally precede actual changes in customer purchasing behavior

Indicate whether the statement is true or false