When speaking, you can look your listeners in the eye and talk to them directly. This demonstrates that oral language is
a. less repetitive than written language.
b. less precise than written language.
c. more formal than written language.
d. more personal than written language.
d
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Which of the following most closely approximates the definition of leadership?
A) A cluster of traits B) Behavior that is voluntarily accepted by group members and helps to achieve group goals C) Coercion that is applied only when it is absolutely necessary in order to move a group toward its goals D) Influential behavior, involuntarily forced upon group members, but which moves the group toward its objectives E) Behaviors enacted by an individual assigned to coordinate group activities
Having empathy means feeling sorry for someone else.
Answer the following statement true (T) or false (F)