Lydia, the team lead at a PR firm, is loved and respected by all of her team members
Although Lydia is an analytical person, and her team is entirely composed of people possessing the driver social style, she tries to improveher leadership effectiveness by communicating more like them. She is always direct with her team members, focuses on outcomes, and allows them the freedom to determine goals and objectives.What approach does Lydia adopt in this scenario?
a. Style flexing
b. Social styling
c. Centralizing
d. Decentralizing
A
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In her study of an online pregnancy bulletin board, Arnold found what prominent themes?
a. Empowerment via knowledge and empowerment via social relationships b. Communicating for fun and communicating for pragmatic use c. Self-talk and other-talk d. Male-centered language use and female-centered nonverbal interaction e. All of the above were prominent theme sets
Relationship messages focus on
A. how the message was said. B. the deep level of meaning inherent in the message. C. the superficial level meaning of the message. D. the use of nonverbal communication to communicate relationships.