Another term for formal role in small-group communication is ________ role.

A. emergent
B. behavioral
C. normative
D. positional

Answer: D

Communication & Mass Media

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Overall, speakers from ________ prefer a quieter, less flamboyant use of gestures

A) Europe B) Asia C) The United States D) Mexico

Communication & Mass Media

Engaging in certain planning activities, such as knowing all the conditions of a meeting beforehand, is what part of the strategic communication model?

a. learning communication competence b. managing anxiety c. setting goals d. gaining situational knowledge

Communication & Mass Media