How can a video component improve live phone conversations?
A) Distractions are minimized
B) Visual aids can be utilized
C) Nonverbal communication can be observed
D) Professionalism is more obvious
E) More people can participate in the conversation
Answer: C
Explanation: C) Oral medium via digital channels includes any transmission of voice via electronic means, both live and recorded, including telephone calls, podcasts, and voicemail messages. Live phone conversations offer the give-and-take of in-person conversations and can be the best alternative to talking in person. However, without a video component, they can't provide the nuances of nonverbal communication. Podcasts can be a good way to share lectures, commentary, and other spoken content.
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