All of the following strategies can help a group curb the disruptive behavior of a loudmouth EXCEPT
a) Interrupt the loudmouth.
b) Have that person take minutes.
c) Acknowledge that you understand the person's positions.
d) Ask for viewpoints from other members.
e) Avoid conflict by ignoring the person.
ANS: e
Communication & Mass Media
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Verbal judo:
A. Is a gentle art of persuasion that redirects others’ behavior with words, and generates voluntary compliance. B. Allows for full expression of personal feelings. C. Involves recognizing that sometimes people have to be the aggressor first. D. Encourages people to use phrases such as “calm down” and “be reasonable
Communication & Mass Media
What is self-disclosure? Describe a time in the last year when you have engaged in this form of communication.
What will be an ideal response?
Communication & Mass Media