What is the term for the process of creating, communicating, and delivering value to customers while managing customer relationships in ways that benefit the organization and its stakeholders?
A) Financial planning
B) Controlling
C) Operations management
D) Marketing
E) Demographic profiling
Answer: D
Explanation: D) Marketing involves processes that go beyond making advertisements and promoting sales through social networks.
Business
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Which of the following would most likely occur during the fourth step of the ADDIE training process?
A) holding on-the-job training sessions B) selecting employees for training C) preparing online training materials D) asking participants for feedback
Business
In order to be considered sexual harassment, behavior must be so severe that it interferes with an employee's ability to work
a. True b. False Indicate whether the statement is true or false
Business