You are on a service call to fix a customer's printer when he asks you to help with a network firewall issue. This is not part of your normal responsibilities. What should you do?

A) Call your supervisor to find the best company resource to recommend to the customer.
B) Try to solve the issue to the best of your ability.
C) Report the user to his supervisor.
D) Empathetically tell the customer you cannot and report the request to your supervisor.

A

Computer Science & Information Technology

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The operating system signals that a mouse click has occurred. This is called a(n)

a. handler b. event c. trigger d. action

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What is Dumpster diving?

A. An attack in which an attacker goes through the files kept in a recycle bin folder on a computer system. B. An attack in which an attacker uses a software to search memory garbage data. C. An attack in which an attacker goes through a firm’s trash bins looking for documents, backup tapes, floppy disks, and other information-carrying media. D. It's a diving sport.

Computer Science & Information Technology