Lawrence and Lorsch
A) The second principle of thermodynamics
B) The Social Psychology of Organizations
C) The Management of Innovation
D) General System Theory
E) The Fifth Discipline
F) Developing Organizations: Diagnosis and Action
G) The Social Psychology of Organizing
H) The four "promises" of systems theory
F
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During an election, a political party conducts surveys in various areas to get emotional support from the public. In a situation like this, what should the public relations officer do?
a) Avoid loaded questions b) Carefully consider wordings c) Consider timing and context d) Give a range of possible answers
This is a mental state of concentration and engagement in which a person is fully and productively engaged in completing an activity
A) productivity B) flow C) efficiency D) work ethic E) burnout