Summarize how to work with the company grapevine.

What will be an ideal response?

The informal flow of information is important, just as formal communication is, to organizational effectiveness and employee morale.

Managers must understand that the grapevine cannot be eliminated and should be managed actively.

Many of the suggestions for managing formal communications apply also to managing the grapevine. Moreover, managers can take steps to prevent rumors or neutralize the ones that arise.