In the process of active listening, _______ is the process of providing feedback.
a. attending
b. understanding
c. evaluating
d. responding
d. responding
Responding is providing feedback. When a person responds to a friend or family member who appears emotionally upset, to a colleague’s ideas, or to a public speech, the person has to do so in ways that demonstrate respect for the speaker even when they disagree with him or her.
Communication & Mass Media
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The Ideal Solution Format is beneficial when members and the groups they represent must accept the solution.
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Communication & Mass Media