Which of the following is an example of shadowing?
a. Two new recruits working on an automobile’s rear axle
b. Three young interns practicing under the guidance of an experienced surgeon
c. A novice and an expert working side-by-side on a new project
d. Four novice employees working on a client-specific application software
b. Three young interns practicing under the guidance of an experienced surgeon
A major goal of knowledge management is to somehow capture and document the valuable work-related tacit knowledge of others and to turn it into explicit knowledge that can be shared with others. Shadowing involves a novice observing an expert executing his or her job to learn how he or she performs.
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A. File B. Edit C. Help D. Project
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A. set notifications B. get announcements C. link to your address book D. apply the presence feature